The Water Damage Restoration Process

Thankfully disasters do not happen very often. While that’s a good thing, it also means that a typical home or commercial property owner is often unprepared for what happens in the event of a significant water intrusion. On this page, we will discuss the water damage restoration process which begins with a call to us, any time, 24/7.

When deciding how to handle a water intrusion, time is of the essence. Many property owners believe that a small water intrusion can be handled in due course and don’t feel a sense of urgency. This can be a serious mistake however, as not only can a little water do a lot of damage, but there may be an even bigger problem in areas that are hidden from view – within walls, under flooring and more.

It is always best, therefore, to address the problem as soon as reasonably possible, before it gets out of hand. And what about handling water intrusion issues yourself? You may be tempted to do so and the cleanup and property preservation process may be enhanced with your help. However, you must first be sure you are not putting yourself and your health at risk and then remember that there is no substitute for prompt, professional help.

Water or Flood Damage?
Call Today – (516) 809-9600

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.